Privacy policy
At Transport Exécutif Prestige, we place great importance on protecting your personal information. This privacy policy explains how we collect, use, retain, and protect your information when you use our website or transportation services.
We are committed to handling your personal information with care, transparency, and in accordance with applicable privacy laws.
Personal information collected
When you contact us, make a booking, or use our services, we may collect certain personal information, including your name, email address, phone number, flight information, pickup and drop-off addresses, and any other information necessary to plan and carry out your transportation. This information is collected only to the extent necessary to respond to your request, ensure smooth service delivery, and maintain a high level of quality and safety.
Use of personal information
Personal information collected may be used to:
- process and confirm your bookings;
- communicate with you regarding your transportation;
- coordinate logistical details related to your service;
- improve our website, customer service, and service offerings;
- meet our administrative, accounting, or legal obligations.
We do not use your personal information for unauthorized purposes and limit its use to what is reasonably necessary in the course of our business.
Data retention and protection
We implement administrative, technical, and organizational security measures to protect your personal information against unauthorized access, loss, misuse, disclosure, or alteration. Your information is retained only for as long as necessary to fulfill the purposes for which it was collected, or to meet our legal, regulatory, or contractual obligations.
Sharing of personal information
We do not sell or rent your personal information. In certain cases, however, we may share some information with trusted service providers when necessary for the operation of our business, for example for payment processing or certain technology tools. When such partnerships are required, we ensure that these third parties provide reasonable guarantees regarding the confidentiality and security of personal information.
Your rights
Under applicable legislation, you may have the right to:
- access your personal information;
- request correction of inaccurate or incomplete information;
- request withdrawal or deletion of certain information, where permitted;
- contact us with any questions regarding the protection of your personal information.
To exercise these rights or obtain further details about our privacy policy, we invite you to contact us directly.
Links to other policies
To learn more about conditions related to cancellations and refunds, please consult our cancellation and refund policy.
Policy updates
This privacy policy may be updated at any time to reflect changes to our practices, services, or legal obligations. We invite you to review this page periodically to stay informed of updates.
Contact us
If you have questions about this privacy policy or how your personal information is used, we invite you to contact our team.
Last updated: March 2026
[vc_row][vc_column][vc_column_text]Privacy Policy
At Transport Exécutif Prestige, we place great importance on protecting your personal information. This privacy policy explains how we collect, use, store, and safeguard your information when you use our website or our transportation services.
Nous nous engageons à traiter vos renseignements personnels avec sérieux, transparence et conformément aux lois applicables en matière de protection des renseignements personnels.
Personal Information Collected
When you contact us, make a reservation, or use our services, we may collect certain personal information, including your name, email address, telephone number, flight details, pickup and drop-off locations, as well as any other information required to properly coordinate and deliver your transportation service.
This information is collected solely to the extent necessary to respond to your request, ensure the smooth delivery of our services, and maintain a high standard of quality and safety.
Use of Personal Information
Personal information collected may be used for the following purposes:
- Process and confirm your reservations;
- Communicate with you regarding your transportation service;
- Coordinate the logistical details related to your service;
- Improve our website, customer service, and service offerings;
- Comply with our administrative, accounting, or legal obligations.
We do not use your personal information for unauthorized purposes and limit its use strictly to what is reasonably necessary for the operation of our services.
Data Retention and Protection
We implement appropriate administrative, technical, and organizational safeguards to protect your personal information against unauthorized access, loss, misuse, disclosure, or modification.
Your personal information is retained only for as long as necessary to fulfill the purposes for which it was collected, or to comply with applicable legal, regulatory, or contractual obligations.
Sharing of Personal Information
We do not sell or rent your personal information. However, in certain circumstances, we may share limited information with trusted service providers when required for the proper operation of our services, such as payment processing or the use of specific technological tools.
When such partnerships are required, we ensure that these third parties maintain appropriate safeguards to protect the confidentiality and security of personal information.
Your Rights
Under applicable legislation, you may have the right to:
- access your personal information;
- request the correction of inaccurate or incomplete information;
- request the removal or deletion of certain information, where permitted;
- contact us with any questions regarding the protection of your personal information.
To exercise these rights or to obtain further information regarding our Privacy Policy, we invite you to contact us directly.
Links to Other Policies
For more information regarding cancellation and refund conditions, please consult our page :
Cancellation and Refund Policy
For additional general information regarding the protection of personal information in Québec, you may also consult:
Loi sur la protection des renseignements personnels
Policy Updates
This Privacy Policy may be updated at any time to reflect changes to our practices, services, or legal obligations. We encourage you to review this page periodically to stay informed of any updates.
Contact Us
If you have any questions regarding this Privacy Policy or the way your personal information is handled, we invite you to contact our team.
Dernière mise à jour : mars 2026
